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For clearing agents, forwarders and transporters

Your team knows where every load is. Your clients don't.

So they phone. And every time they phone, a controller stops what they were doing to answer a question a screen could have answered. We build small systems that answer those questions for you — without replacing anything you already run, and without an IT project.

Where is it?

Asked all day, by phone, email and WhatsApp. Your team already knows. They just have to stop and say it, twenty times a day.

Why is it still there?

A unit sits at a border or a depot. Day one is normal. Day four is a problem. Nothing is counting, so nobody escalates.

Who pays for this?

Free days ran out quietly. The storage or demurrage invoice arrives weeks later, the client argues, and you absorb it.

None of that is a systems failure. The information already exists in your operation — it just only leaves the building when somebody is interrupted and asked for it.

01

Quote & enquiry replies

An assistant on your WhatsApp or website that answers rate and service enquiries instantly, day or night, in your words — and hands anything real straight to your team with the details already captured.

R3 500
+ R1 500/mo

What it does for you

  • Answers rate and service questions at 22:00 on a SaturdayWhich is when half of them arrive.
  • Captures the detail before a human ever sees itLane, commodity, volume, timing, who is asking.
  • Hands over instead of guessingAnything it has no business answering goes to a person, with the conversation attached.
  • You stop losing work to whoever replied first

Getting it running

i
We write it in your voiceYour rates, your lanes, your standard answers — not a menu.
ii
It goes on your website firstWorks immediately. WhatsApp follows once verification clears.
iii
You watch it for a weekEvery conversation is logged. We tighten it before it handles anything important.
Live in 3 days Nothing to install No access to your system
02

The morning position

One message before the day starts: what moved, what didn't, what is about to cost money, and what needs a person today.

R6 500
+ R1 000/mo

What it does for you

  • Exceptions onlyNot a list of everything you already know. If there is nothing to report, it sends nothing.
  • Lands before the first phone callYou walk in already knowing which three units need a decision.
  • Per branch, per controllerPeople only get the part of the operation they are responsible for.
  • Goes to WhatsApp or email — wherever your people already look

Getting it running

i
We agree what counts as an exceptionThe thresholds are yours, and they are written down.
ii
It runs off your daily exportA spreadsheet is enough. No integration, no database access.
iii
We tune it in week oneToo noisy and people stop reading it. That is the only way this fails.
Live in 1 week Runs at 06:00 Exceptions only
03

Demurrage & border watchdog

Free days counted from the day they start, and time-at-post counted per unit. You get told before it costs money, not after.

R9 500
+ R2 000/mo

What it does for you

  • Counts free days per carrier and per depotThe rules differ. We confirm yours in writing during setup, because being wrong here is worse than not counting at all.
  • Escalates before the line, not after the invoiceDay three, while somebody can still do something about it.
  • Carries a running Rand figureDays over multiplied by the daily rate, so the exposure is a number and not a feeling.
  • Watches time-at-border per unitBeitbridge on day four is a different conversation from Beitbridge on day one.

Getting it running

i
We collect the free-day rulesPer carrier, per depot, in writing, signed off by you.
ii
Thresholds set to your appetiteHow many days out you want to hear about it, and who hears.
iii
It runs daily and tells you the numberSilence means nothing is approaching a line.
Live in 1 week Usually pays for itself on the first catch
04

Client status page

Each of your clients gets a link showing their own shipments, updated as your team updates them. They stop phoning. You stop repeating yourself.

R12 000
+ R1 500/mo

What it does for you

  • It carries your name, not oursYour branding. As far as your client is concerned, you built it.
  • Each client sees only their own cargoScoped links, never a sequential number anyone can guess.
  • Milestones, not a live mapStatus, not position. See what we don't do, below — it matters more than it sounds.
  • Updates the moment your team updates the job

Getting it running

i
We map your milestonesThe five or six stages your clients actually ask about.
ii
Branded to your operationYour logo, your colours, your wording.
iii
We try to break the access ourselvesBefore your clients ever see it, we test that no link can reach another client's rows.
Live in 2 weeks Your branding Status, never position
05

Delivery notes to invoice

Signed delivery notes captured on any phone at the point of delivery, timestamped and filed against the job instantly. The paperwork stops riding around in a cab for three days.

R18 000
+ R2 500/mo

What it does for you

  • Billing stops waiting for paperThis is a days-to-cash system. That is the only number worth judging it on.
  • Three taps on a cheap AndroidDrivers are the hardest users there are. If it takes longer than that, it does not get used.
  • Works with no signalIt queues and sends when the phone finds a tower. Delivery addresses are not known for coverage.
  • Filed against the job, timestamped, searchableThe end of phoning a driver to ask where a POD went.

Getting it running

i
Tested on the worst phone you ownNot on ours, and not on wi-fi.
ii
One page of driver trainingIf it needs more than a page, it is built wrong.
iii
Runs beside your paper for two weeksNobody turns off the old way on day one.
Live in 2 weeks Any phone Works offline
06

POPIA exposure check

You hold driver ID numbers, consignee contacts and signatures. That is personal information under POPIA, and it is your responsibility. One day of work and a written report of where you are exposed and what to fix first.

R4 500
to R12 000, by headcount

What it does for you

  • Finds what you are holding and did not think aboutDriver IDs, signatures, consignee details, WhatsApp groups, that shared inbox.
  • Ranks the exposureWhat would actually hurt, ahead of what merely looks untidy.
  • A written report you can hand to a client or an auditor
  • No systems access requiredIt is a conversation and a checklist. Nothing gets connected to anything.

Getting it running

i
A day on your floorWith the people who handle the information, not with IT.
ii
Written up within the weekFindings, risk ranking, and what to fix in what order.
iii
You own itNo retainer attached. If nothing else follows, that is a fine outcome.
One day on site R4 500 under 10 staff R7 500 for 10–30 R12 000 for 30+
Together

Or all five, as one connected set

Everything above except the POPIA check, built as one system and rolled out over four to six weeks rather than all at once.

The full operation

Quote replies, the morning position, the watchdog, client status pages and delivery notes — sharing one set of data, so the watchdog knows what the delivery notes know.

R13 500 less than buying them separately.

R36 000
+ R6 500/mo
Give us one morning → Free, and there is nothing to sign.
How

Three steps, and none of them is an IT project

The thing operators expect — months, consultants, a system replacement — is not what this is. Pick one system, start there.

What happens

1
We spend a morning with youOn your floor, with the people doing the work. We find out what actually gets asked, how often, and what it costs you. No charge for this conversation.
2
Your system sends us a daily reportWhatever you already run, it can export a spreadsheet. That is all we need. We never connect to your system, never touch your database, and never get a password. No system at all? Your team updates one simple board instead.
3
We build it, and you use itLive in one to three weeks depending on what you picked. We train your team, leave a written run sheet, and stay on the phone for the first month.

Terms, in full

  • 50% to start, 50% when it goes live
  • Monthly fees in advance30 days' notice, no minimum term, no exit fee.
  • Month-to-month on everythingYour data exported and deleted on request. No lock-in.
  • A POPIA operator agreement before anything movesSigned first, not eventually.
  • All prices in Rand, excluding VAT
Limits

What we don't do

Just as important as the list above, and the part most operators want to hear first.

We stay out of customs

  • We don't submit anything to SARS
  • We don't classify, value or advise on entries
  • We don't replace your customs or accounting system

You hold the licence and the records. We show status; we never touch the filing.

We don't publish where cargo is

  • No live vehicle positions on any client link
  • No shareable page showing where a load physically sits
  • No release or collection authority

Clients see status, not position. Given what is happening on the roads, a public tracking link is a gift to the wrong people. We won't build one, and we would talk you out of it if you asked.

Why us

We come from your industry

What that means in practice

  • You won't spend the first meeting explaining the basicsWhat a bonded warehouse is, what demurrage is, or why a unit sitting at Beitbridge for four days matters.
  • Rokit's founder worked in freight forwarding before thisJohannesburg, City Deep.
  • We know which of these is worth doing firstAnd we will tell you when the answer is none of them.

Small, and straight with you

  • You deal directly with the person who builds itNo account manager, no ticket queue.
  • Who this is forClearing agents, forwarders and transporters with roughly 5 to 40 people, one or two branches, and no IT department.
  • If the person who feels the problem is the person who signs, you are exactly who we build for

Give us one morning.

We'll sit with your controllers, count what these questions actually cost you in a week, and tell you which one of the six is worth doing first — or that none of them are, if that is the honest answer. That conversation is free and there is nothing to sign.

Start on WhatsApp →